Effective Date: May 01, 2025

At GranSierra, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or book our services.

1. Information We Collect

We collect the following types of information when you visit our website, make a booking, or contact us:

  • Personal Identification Information: Name, email address, phone number, and address.

  • Payment Information: Payment details are collected via secure payment gateways for booking purposes.

  • Website Usage Information: IP address, browser type, and usage data through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your bookings.

  • To communicate with you regarding your reservation, updates, or promotions.

  • To improve our website and services based on your preferences.

  • To respond to your inquiries or customer service requests.

3. How We Protect Your Information

We use industry-standard encryption and secure servers to protect your personal data. We implement strict security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of data transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not share, sell, or rent your personal information to third parties, except in the following circumstances:

  • With trusted service providers who help us manage bookings or deliver services.

  • If required by law or to protect our legal rights.

5. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser. However, disabling cookies may impact certain functionalities on the website.

6. Your Rights

You have the right to:

  • Access, update, or delete the personal information we hold about you.

  • Withdraw your consent for data processing, where applicable.

  • Opt-out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
GranSierra
info@gransierra.com
7845797927
157/E1 Old moti Manor, Southwick, Thalayattumandu, Coonoor Road, Ooty- 643001